Closed for the season. See you May 2019!



  • Can I bring my own helmet?

    Yes, you are able to bring your own helmet providing they are not a full-faced helmet.

  • What clothing and shoes do you need to wear?

    We recommend you wear comfortable clothing and covered toe shoes.

  • Are there height/weight limits to ride the Chairlift and Luge?


    Children must be at least 110cm tall to ride the Luge alone.

    Children under 110cm tall can ride the Luge in tandem, with an adult aged 20+ years (Pee Wee Luge rides).


    There are no height restrictions for the chairlift however the above restriction apply to riding the Luge. Guests need to also be aware of and comply with Alpine Responsibility Code Clause 10 when boarding the chairlift: “You must have sufficient physical dexterity, ability and knowledge to safely load, ride and unload lifts. If in doubt, ask the lift attendant.”

    There are no weight restrictions on either the chairlift or the Luge. 

  • Can I ride the luge if I am pregnant?

    For safety reasons expectant mothers are not permitted to ride the Luge.

  • How fast does the Luge go? Am I able to control the speed?

    Our purpose built Luge carts are gravity-fuelled and the rider has full control over speed and direction using a unique braking and steering system, so the speed depends on you!

  • Is it possible to make bookings for large groups or team building events?

    Yes, to organise a large group or team building event booking please fill in the group enquiry form and we will get back to you as soon as possible. Visit our Groups page for more details. 

  • Do you have any birthday party packages available?

    Yes, please contact us so we can help you arrange your birthday event.

  • Can I buy a gift voucher for the Luge?

    You can purchase Luge tickets online and gift them to friends and family. At present you can only purchase the tickets online and present the receipt as a gift. The Luge rides are valid for 12 months from the date of purchase and can be redeemed any time throughout the season. Full Gift Voucher capabilities are coming soon.