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Privacy Policy

Personal Information Management Policies

Skyline Tongyeong Luge Company (hereinafter referred to as " the Company") protects personal information and rights of information subject according to the Personal Information Protection Act, Act on Promotion of Information and Communications Network Utilization and Information Protection Act.  We have the following policies for managing personal information.

1- Personal Information Protection Manager and Officer

이름

           직책

지위

연락처

Mark Quickfall

스카이라인사 대표자

개인정보처리자

mark.quickfall@skyline.co.nz

055-645-6657

James Dudfield

총지배인

개인정보보호 책임자

james.dudfield@skylineluge.com

055-645-6657

한지영

인사부 과장 

개인정보 보호담당자

jiyoung.han@skylineluge.com

055-645-6657

 

The Personal Information Manager, Personal Information Protection Manager and Officer for Tongyeong Luge Company are as below:

NAME

DESIGNATION

APPOINTMENT

CONTACT INFORMATION

Mark Quickfall

Chairman Skyline Enterprises

Personal Information

Manager

mark.quickfall@skyline.co.nz

055-645-6657

James Dudfield

General Manager

Personal Information Protection Manager

james.dudfield@skylineluge.com

055-645-6657

Han Jiyoung

HR & Admin Manager

Personal Information

Protection Officer

jiyoung.han@skylineluge.com

055-645-6657

 

 

2- Personal Information Collected by the Company 

Personal information commonly collected at our company:

  • Full name
  • Personal phone number
  • Residential address
  • Photography
  • CCTV footage
  • Personal email address
  • Country of residence 

Means to collect personal information at our company:

  • Guest surveys
  • Lost property form
  • Compliant form
  • Guest accident form
  • Participation at an event (ex: contest)
  • Cookies when using our website
  • Wi-Fi access
  • CCTV footage
  • Photography on the Skyride and Luge
  • Customer service enquiry via email, phone, fax, written letter or verbal communication

 

3- Use of the Personal Information

Personal Information collected at Tongyeong Luge will generally be used for the following purposes:

  • To comply with applicable laws, regulations and other requirements;
  • To enhance the safety and security of our guests;
  • To process membership applications;
  • To process any purchase or credit transactions;
  • To verify the identity when participating in an events
  • To manage the continuation or termination of the membership;
  • To facilitate the privileges of a Luge Rider’s License member;
  • To enhance the experience of Luge & Skyride with memories that can be purchased through photographs taken on the Luge & Skyride;
  • To provide value added service by notifying guests of promotional products/services;
  • For marketing or promotional collaterals;
  • To facilitate any tie-ins, promotions by Tongyeong Luge Company and its related corporations or partners;
  • To assist our guest in locating and reclaiming lost property;
  • To assist in investigations by internal and external party that is deemed appropriate of that the procedure complies with our company’s policies and/or applicable law and regulations (ex: in case of a law suit);
  • To assist in customer service enquiries that are deemed to be valid or relevant.

 

Third Party Provision

The Company shall use the personal information of the users within the limits stated in the "Purpose of Collection and Use of Personal Information" and shall not use the personal information of the users in excess of the limits without prior consent of the user, except as follows.

  1. Users have consented in advance
  2. In accordance with the provisions of laws and regulations, or when there is a request from the investigating agency in accordance with the procedures and methods set forth in laws and regulations for the purpose of investigations.

Retention Period and Destruction of Personal Information

Personal Information collected will only be retained for the period to serve its purpose or be prescribed by relevant statutes. After which, the Personal Information will be ceased through methods a reasonable person would consider appropriate.

Rights of Users and Legal Representatives and How to Act

① The information subject may exercise the right of personal information protection as below at any time with respect to the Company.

  • Request to inspect Personal information
  • Request to correct it
  • Request to delete it
  • Request to suspend managing it

②The exercise of rights under ① may be made in writing, e-mail, fax, etc., and the Company will take action without delay.

③If the information subject requests correction or deletion of the personal information, the company will not use or provide personal information until the correction or deletion is completed.

 

4- Installation, Operation and Refusal of Automatic Collection Device of Personal Information

①What is a cookie?

  • To provide personalized and customized services, the company uses cookies that store and retrieve your information from time to time.
  • A cookie is a small text file sent to the user's browser by the server used to run the website and stored on the user's hard disk. When a user visits a website, the website server is used to maintain the preferences of the user by reading the contents of the cookies stored on the user's hard disk and provide customized services.

②Purpose of the company's use of cookies

It is used to provide optimized and tailored information including advertisements to users by grasping the usage type, security access, and the size of users of each service and website of Tongyeong Luge Company visited by users.

③Installation, operation and refusal of cookies

  • The user has the option to install cookies. Thus, the user can set all options in the web browser to allow all cookies, check each time if a cookie is saved, or refuse to save all cookies.
  • However, if the user refuses to install cookies, it may be difficult to provide the service. It is used to read the contents of the cookies and to maintain the user's preferences and to provide customized services.

 

5- Measures to Ensure Safety of Personal Information

The company has the following technical, administrative and physical measures to ensure safety.

  • Establishment and implementation of internal management plan
  • Encryption of personal information
  • Technical measures against hacking, etc.
  • Restrict access to personal information
  • Storage and preventing forgery and alteration of access records
  • Use locking mechanism for document security
  • Access control to unauthorized persons

 

6- Responding to Personal Information Infringement and Remedies

①In order to receive relief for personal information infringement, the personal information subject shall apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Korea Internet Security Agency's Personal Information Infringement Notification Center etc.

In addition, please contact the following organizations for reporting and consulting other infringement of personal information.

     1. Personal Dispute Mediation Committee: (without prefix)           118
     2. Information Protection Mark Certification Committee:               02-580-0533 ~ 4
     3. Supreme Prosecutors' Office Cyber Crime Division:                 02-3480-3571
     4. National Police Agency Cyber Terror Response Center:          02-1566-0112

 

7. ENFORCEMENT

These policies shall enter in force on January 2017.

 

 

Privacy Policy

PRIVACY NOTICE:

We value your privacy and take every step to ensure that your information remains confidential. The statement below is a summary of the policies employed by Skyline Enterprises (Skyline) and its subsidiaries. Please direct all enquiries to them through one of the following means.

Skyline Luge Tongyeong
178 Balgae-ro
Tongyeong-si, Gyeongsangnamdo, South Korea
Phone: 055-645-6657
Email: tongyeong@skylineluge.com

 

What personally identifiable information does Skyline collect from me?

Skyline does not collect private or personal information from this web site, except where you willingly provide it.

If you contact Skyline we may keep a record of that correspondence. Skyline occasionally asks users to complete surveys that we use for research purposes. Wherever Skyline collects personal information we make an effort to include a link to this Privacy Policy on that page.


What are cookies and does Skyline use them?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Skyline uses cookies solely for the purposes of enabling a more efficient navigation system while you are using our site. We do not use this cookie to collect information about the user.


With whom does Skyline share my information?

Skyline will not disclose any of your personally identifiable information except when we have your permission.


What is the Skyline policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit any personal information that Skyline holds on you by contacting us via phone, fax, or e-mail. Your information can be updated, corrected or deleted at your request at any time.

How does Skyline protect my personal information?

As with all information, Skyline will never rent or sell your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System. As a result, while we strive to protect your personal information, Skyline cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its security on our systems.


Additional Information

Questions regarding this statement should be directed to tongyeong@skylineluge.com

LEGAL NOTICE:

INFORMATION ON THIS WEB SITE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. Skyline may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.

Skyline makes no representations whatsoever about any other web site which you may access through this one. When you access a non-Skyline web site, please understand that it is independent from Skyline, and that Skyline has no control over the content on that web site. In addition, a link to a non-Skyline web site does not mean that Skyline endorses or accepts any responsibility for the content, or the use, of such web site.

IN NO EVENT WILL SKYLINE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright Skyline Enterprises 2016. All rights reserved.